Volunteer Information, Policies & Guidelines.2019-02-05T15:46:04+00:00

Volunteer Information, Policy, and Guidelines

Terms and Conditions

The Five Acre Shaker Management Team appreciates all volunteers’ valuable time, hard work, and dedication in helping make the festival a success each. Volunteers are the backbone of any large event, and we welcome our prospective volunteers to become part of the Shaker Volunteer Team!

The Volunteer Coordinator will work with the Management Team to ensure all volunteers are placed in positions that meet the needs of all departments. Applications open Dec 15th 2018 and close on July 15th 2019. The Volunteer Coordinator will interview and approve all volunteers for each department. The Volunteer Coordinating Team will provide the information and training for all volunteers. The Volunteer Coordinating Team will be on-site to supervise volunteers during all hours of festival operations.

WHY BECOME A VOLUNTEER?

Join the Volunteer Team and enjoy the fun and excitement of the festival while gaining great work experience! Volunteering is the fuel that drives a festival’s engine. As a volunteer, you will be part of a diverse team, with one common goal … to make the Shaker the best festival around! It’s a little hard work, a whole lot of fun, and the team camaraderie builds lasting friendships.

WHAT ARE THE PERKS OFFERED TO VOLUNTEERS?

  • Free Admission To The Festival
  • Free Shaker T-Shirt
  • Free Meal On Shift
  • Shaker Volunteer Appreciation Party (Food & Beverages Provided!)

HOW TO BECOME A VOLUNTEER?

To volunteer is both a great privilege and responsibility, so to qualify you must meet certain requirements:

  • You must be 19 years of age to volunteer.
  • Minors are permitted (must be 16 years or older) if accompanied by a parent/guardian of legal age. Parents/guardians must be willing to volunteer for the same shifts as the minor.
  • Volunteering privileges are subject to the discretion and approval of the Volunteer Coordinator.
  • All volunteers must submit a Volunteer Application, and ensure that all information is true and complete, and understand that if accepted, any false statements, omissions, or other misrepresentations made on this application may result in your immediate dismissal.

WHICH VOLUNTEER POSITIONS ARE AVAILABLE?

Our volunteer staff is composed of Teams, which are involved in a wide variety of tasks and activities for festival operations ranging from pre-event set up, traffic control, ushering, delivery & pick-ups, clean-up, post event take down and everything in between … there are many jobs and lots to do to ensure the festival runs smoothly.

VOLUNTEER TEAMS

Where would you like to volunteer? The Shaker has many areas that require volunteer assistance. Here is the list of our Teams:

HR Services Team: Help our Staff and Volunteers land well on-site and send them on their way with the info (and t-shirt) they need to have a great festival experience.

Ticket Team: Front line customer service includes: scanning, banding, and decaling our guests as they pass through our gates.

Parking & Transportation Team You may be the first smiling face our guests see as they arrive on-site. A great team to work on with a super seasoned group of Managers/Supervisors to orient you to the task of helping our guests get settled quickly and efficiently so that they can get their party started!

Campground Host Team: Bringing Guest Services to the campgrounds, you’ll have the important task of helping our guests settle into their campground neighborhoods with a clear understanding of site rules and standards of conduct we expect them to adhere to during the event.

Event Activities Team: You’ll be our walking “Guest Services” on the festival grounds. Some of the fun activities you’ll be helping in are, “The Shaker Games and Contests, Kids Zone, and Workshops”. You’ll be answering general questions, helping guests find their way around the site, as well as supporting our safe consumption program by ensuring all patrons enjoying adult beverages have 19+ wristbands and appropriate ID with them at all times.

Stage Team: Artist Relations, Stage Attendant, Stage Manager, Emcee, Stage Runner

Beverage Team: This team is 50 volunteers strong this year and together will run 3+ bars. You will ensure that our guests are enjoying their adult beverages in a safe and responsible manner. Note you must have your Serving It Right Certification and must carry your SIR card and valid photo ID with you at all times.

Social Media Team: Videographer, Photographer, Bloggers, Social Media Posts

Green Team: Enviro, Maintenance, Grounds, Recycling

Pre-Event Set Up Team: Get involved right from the start!

Post Event Take Down Team:  Great team player’s spirit here! It’s all hands-on deck for whatever needs to be done.

*Please feel free to let us know in your notes if you have experience or interest in a position that isn’t listed above, and we will do our best to place you in a suitable department.

HOW MANY VOLUNTEER HOURS ARE REQUIRED?

Volunteers are required to complete a minimum of 12 hours to fulfill the volunteer requirements which provides you with a full weekend pass (i.e., 2 x 6 hr Shifts or 3 x 4 hr Shifts). Those only wanting to work one day can earn a single day pass, rather than a weekend pass. If a volunteer has worked 2-3 shifts and earned a weekend pass, they can continue to work for another pass. All shifts are assigned by the Volunteer Coordinator. Each volunteer shift will be a minimum of 4-6 hours in length and will occur during the four days of the festival, or before the festival to help with setup and post festival tear down.

VOLUNTEER CODE

Volunteers are representatives of the festival and are required to conduct themselves accordingly. It is extremely important to be friendly and respectful to all patrons, staff, and their fellow volunteers at all times.

Inappropriate behavior including negative comments in regards to the festival, foul language, arguing with patrons, staff & fellow volunteers will not be tolerated. Failure to comply will result in a loss of all volunteer privileges and immediate surrender of wristband and expulsion from the festival.

There is a ZERO TOLERANCE POLICY towards volunteers under the influence of drugs and/or alcohol while on shift. Failure to comply will result in a loss of all volunteer privileges and immediate surrender of wristband and expulsion from the festival.

Volunteers are PROHIBITED from wearing Volunteer T-shirts when not on shift. Volunteer shirts may not be modified in any way with the exception of cutting off the sleeves at the shoulder seam; if in doubt, ask your volunteer coordinator.

HOW ARE VOLUNTEERS SELECTED, AND HOW WILL I KNOW IF I AM SELECTED?

All prospective volunteers must submit an online Volunteer Application Form.

All forms are reviewed by members of the Volunteer Coordinating Team.

All approved applicants will be notified by email which will include a Volunteer Information Package and an outline of the job description for the assigned position and work schedule.

Volunteer Application